Head to head

Birdeye vs Iconosquare

vs

Birdeye is a reputation and customer-experience platform, reviews, listings, messaging, surveys, with social media management bolted on. It's priced per location, from around $299 a month, and aimed at multi-location brands rather than creators or small teams.

From
$299 per location / mo
Free plan

Iconosquare started as an Instagram analytics tool and still leads with reporting: deep performance and audience analytics across eight networks, with scheduling, listening, and competitor tracking layered on. Plans run from a free tier up to $116 a month on annual billing, with a profiles slider and per-user pricing on the team plans.

From
$33 /mo
Free plan

Bottom line

Birdeye and Iconosquare both cover the basics; the right one comes down to how you post. Birdeye is the stronger pick for Multi-location brands and franchises focused on reviews and reputation; choose Iconosquare for Social media managers and agencies who lead with analytics.

Features compared

FeatureBirdeyeIconosquare
AI captionsYesYes
Basic analyticsYesYes
Advanced reportsYesYes
Bulk uploadNot assessedNot assessed
Evergreen recyclingNoNo
Team rolesYesYes
ApprovalsYesNot assessed
Link in bioNot assessedNo

Platforms compared

NetworkBirdeyeIconosquare
InstagramAutoAuto
FacebookAutoAuto
X (Twitter)AutoAuto
LinkedInAutoAuto
TikTokAutoAuto
PinterestAutoAuto
YouTubeAutoAuto
ThreadsNoAuto
Google BusinessAutoNo

Pricing

Birdeye

Starter

$299 per location / mo
  • About $299 per location/mo
  • Core review management and reputation tools
  • Basic social publishing

Growth

Popular
$349 per location / mo
  • About $349 per location/mo
  • Adds Social AI for publishing and replies
  • Reviews, listings, messaging, and analytics

Dominate

$449 per location / mo
  • About $449 per location/mo
  • Adds a dedicated chatbot AI
  • Full reputation, social, and customer-experience suite
  • Birdeye is priced per location, starting around $299 (Starter), $349 (Growth), and $449 (Dominate) a month per location. These are starting rates; multi-location and enterprise deals are custom-quoted, and many buyers negotiate.
  • It's a reputation and customer-experience platform first, reviews, listings, webchat, surveys, and referrals, with social media management as one module. Social AI arrives on Growth.
  • There's no free plan and no public self-serve checkout; you go through sales.
  • Prices are USD from current listings; Birdeye doesn't publish a fixed price ladder, so treat these as approximate starting points.

Iconosquare

Free

Free
Seats
1
Accounts
2
Scheduled posts
10
  • 2 social profiles, 1 user
  • 10 scheduled posts per profile a month
  • Basic analytics and limited reporting

Launch

$39 /mo

$33/mo billed annually

Seats
1
Accounts
5
Scheduled posts
100
  • $39/mo, $33 on annual
  • 5 social profiles (sliderable), 1 user, 100 posts a month
  • Standard analytics and reports, best time to post, AI caption writing

Scale

Popular
$83 /mo

$69/mo billed annually

Seats
3
Accounts
5
Scheduled posts
Unlimited
  • $83/mo, $69 on annual
  • 5 social profiles (sliderable), 3 users (extra users $16/mo)
  • Adds campaign analytics, social listening, competitor tracking, DM management, collaboration

Excel

$139 /mo

$116/mo billed annually

Seats
6
Accounts
5
Scheduled posts
Unlimited
  • $139/mo, $116 on annual
  • 5 social profiles (sliderable), 6 users (extra users $16/mo)
  • Adds white-label reporting, unlimited data retention, API access, unlimited competitor benchmarking

Custom

Custom
Seats
Unlimited
Accounts
Unlimited
Scheduled posts
Unlimited
  • Contact sales, for 20 or more social profiles
  • Dedicated customer success manager and personalised onboarding
  • Flat plans that differ mainly by users and feature depth, all starting from a base of 5 social profiles, with a slider to add more profiles (which scales the price) and Custom for 20 or more. Extra users are $16 a month each on Scale and Excel.
  • There's a genuine free plan (2 profiles, 1 user, 10 posts a month per profile) plus a 14-day trial of the top features, no card required.
  • Annual billing is up to 17% cheaper (two months free): Launch works out to $33 a month, Scale $69, Excel $116.
  • Iconosquare is analytics-first: listening and competitor tracking arrive on Scale, and white-label reporting and API access on Excel.
  • Prices are USD. The live pricing page geo-located to Australia and showed AUD, so the USD figures were taken from Iconosquare's USD listings and cross-checked by converting the AUD (for example AU$53 times about 0.74 lands near the $39 Launch monthly rate).

Pros and cons

Birdeye

  • Best-in-class review and reputation management
  • Social publishing, inbox, and AI in the same platform
  • Revenue-tied outcome dashboards and listening
  • Built for multi-location scale
  • Social is a secondary module, not a dedicated scheduler
  • Expensive: per-location pricing from ~$299/mo, sales-led only
  • No free plan or self-serve checkout
  • Overkill if reputation isn't your priority

Iconosquare

  • Deep, analytics-first reporting and audience insights
  • Competitor tracking and social listening on Scale and up
  • White-label reporting and API on Excel
  • Genuine free plan and a clear annual discount
  • No evergreen recycling or link-in-bio
  • No Google Business; network list stops at eight
  • Listening and competitor tracking are Scale-only
  • Team plans add per-user fees on top

Birdeye vs Iconosquare: FAQ

Is Birdeye or Iconosquare cheaper?
Iconosquare is cheaper to start, from $33 against $299 for Birdeye. The unit each one charges by differs, so the real bill depends on how many channels or seats you run.
Does Birdeye or Iconosquare have a free plan?
Iconosquare has a free plan; Birdeye does not.
Which is better, Birdeye or Iconosquare?
Birdeye is the stronger pick for multi-location brands and franchises focused on reviews and reputation, while Iconosquare is the better fit for social media managers and agencies who lead with analytics. We don't score them; the right call comes down to how you post.