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Best Social Media Scheduler

Scheduler review

Birdeye

A reputation and customer-experience platform with social publishing built in, priced per location and aimed at multi-location brands.

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Reviewed by BSMS · updated 4 June 2026

Price
Quote on request
Free scheduling
No
Networks
6
Best for
Multi-location brands managing reviews, listings and social
Last verified
4 June 2026

Verdict

Birdeye combines location-based reputation, listings and social management. Its current Social offering includes AI-assisted publishing and engagement, while pricing is quoted for the products and locations deployed.

Birdeye suits multi-location brands that want reviews, listings and social workflows in one system. Current documentation covers publishing, network-specific engagement, analytics and configurable AI review thresholds. It is a sales-led platform: ask for a quote that explicitly lists Social, locations, connected accounts, reporting and integration entitlements. The official page does not substantiate the older $299/$349/$449 price ladder. Evaluate the actual channel and format coverage you need rather than assuming every reputation or messaging feature applies to every social network.

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Pros and cons

The good

  • Location-based reputation and social workflows
  • Publishing and engagement with configurable AI review
  • Social reporting and official API/MCP documentation
  • Corporate brand rules with location-level configuration

The catch

  • No fixed price ladder on the current official pricing page
  • Product and location scope must be established in the quote
  • Engagement actions differ by social network
  • Some network and advanced reporting claims need a product-specific demonstration

Pricing

Priced per location a month. Verified 14 October 2026.

Custom quote

Custom
  • Quote based on deployed products and locations
  • Confirm Social, reporting, AI and integration entitlements in the proposal
  • The current official pricing page is quote-based and does not publish a fixed dollar ladder. Older $299/$349/$449 estimates are not verified current prices.
  • Pricing depends on products deployed at locations; the current page says it is not based on seat counts.
  • Confirm billing term, currency, location count, social accounts and AI/API entitlements with sales.

Who it's for

Best for

  • Multi-location brands managing reviews, listings and social
  • Teams needing location-specific publishing and engagement
  • Organizations evaluating a consolidated customer-experience platform

Look elsewhere if

  • Creators and small businesses who just want to schedule posts
  • Anyone on a budget or wanting self-serve, transparent pricing
  • Agencies after a dedicated, affordable social scheduler

Platform support and publishing method

  • FacebookAuto-publish
  • InstagramAuto-publish
  • X (Twitter)Not confirmedIndirect Twitter reference only; current dedicated publishing support not verified.
  • LinkedInAuto-publish
  • Google BusinessAuto-publishGoogle Business posting and review management are central to Birdeye.
  • YouTubeAuto-publish
  • TikTokAuto-publishTikTok publishing, engagement and reporting are documented; confirm account and media prerequisites.
  • PinterestNot confirmedNo current official Pinterest support evidence located.

Features

Publishing

4
  • YesContent calendarPlan and schedule social posts across locations.
  • YesAuto-publishPublish posts directly across networks.
  • NoEvergreen recyclingNo evergreen recycling.
  • NoAd managementNo paid-ad management in the social module.

Content & AI

1
  • YesAI captionsThe current Social product uses Jay publishing agents and Brand AI for posts; the old Growth-only entitlement is not established by current pricing.

Engagement

2
  • YesSocial inboxSocial Engage handles network-specific interactions across Facebook, Instagram, LinkedIn, TikTok and YouTube; not every network supports DMs.
  • YesReview managementBirdeye's core: collect, monitor, and respond to reviews across Google, Facebook, and 200+ sites.

Analytics

5
  • YesBasic analyticsSocial reports include impressions, engagement and reach; reach is specific to Meta networks.
  • YesPerformance overviewOutcome dashboards across locations.
  • YesAdvanced reportsOutcome dashboards tied to revenue and custom reporting.
  • YesCompetitor trackingCompetitor and reputation benchmarking.
  • Not confirmedROI trackingDirect social revenue attribution not established.

Listening

2
  • Not confirmedSocial listeningReview/owned-channel monitoring does not establish broad keyword listening.
  • YesSentiment analysisAI sentiment across reviews and social.

Collaboration

3
  • YesTeam rolesRoles and permissions across teams and locations.
  • YesApprovalsPublishing and engagement agents support configurable review thresholds and review before held content goes live. Verify required approval rules for each location.
  • YesClient workspacesMulti-location and multi-brand management is the core use case.

Access

3
  • YesMobile appiOS and Android apps.
  • YesAPI accessBirdeye documents APIs and an official MCP server for querying account data, including Social. The MCP overview does not establish a social publishing action.
  • YesMCP accessBirdeye documents APIs and an official MCP server for querying account data, including Social. The MCP overview does not establish a social publishing action.

Sources and verification

Birdeye FAQ

Is Birdeye free?
No. Birdeye has no free plan. A free trial has not been confirmed; check the current offer.
How much does Birdeye cost?
Birdeye is quoted custom, so the price comes from talking to their team.
What platforms does Birdeye support?
Birdeye posts to Facebook, Instagram, LinkedIn, Google Business, YouTube, and TikTok.
Who is Birdeye best for?
Birdeye suits multi-location brands managing reviews, listings and social, teams needing location-specific publishing and engagement, and organizations evaluating a consolidated customer-experience platform. It's a weaker fit for creators and small businesses who just want to schedule posts, anyone on a budget or wanting self-serve, transparent pricing, and agencies after a dedicated, affordable social scheduler.

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Vendor: Birdeye, Inc., Palo Alto, California, United States · founded 2012

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