Best Social Media Scheduler

Verdict

Birdeye is a reputation and customer-experience platform, reviews, listings, messaging, surveys, with social media management bolted on. It's priced per location, from around $299 a month, and aimed at multi-location brands rather than creators or small teams.

Birdeye belongs on this list with an asterisk: it can schedule and publish social posts, but that's a side dish. The main course is reputation, collecting and answering reviews across Google, Facebook, and hundreds of other sites, managing listings, running webchat and surveys, and tying it all to revenue dashboards. The social module gets AI for drafting and replies (on the Growth plan and up) and a unified inbox, and it's perfectly capable, but you wouldn't buy Birdeye just to schedule posts. Pricing reflects that ambition: it's per location, starting around $299 a month and rising, with no free plan and no self-serve checkout, so it's squarely a sales-led, multi-location purchase. If you're a franchise, healthcare group, or multi-location business that lives and dies by reviews and wants social handled in the same tool, Birdeye makes sense. If you're a creator, small business, or agency looking for a dedicated scheduler, it's far more, and far more expensive, than you need.

Pros and cons

The good

  • Best-in-class review and reputation management
  • Social publishing, inbox, and AI in the same platform
  • Revenue-tied outcome dashboards and listening
  • Built for multi-location scale

The catch

  • Social is a secondary module, not a dedicated scheduler
  • Expensive: per-location pricing from ~$299/mo, sales-led only
  • No free plan or self-serve checkout
  • Overkill if reputation isn't your priority

Pricing

Priced per location / mo. Verified 4 June 2026.

Starter

$299 per location / mo
  • About $299 per location/mo
  • Core review management and reputation tools
  • Basic social publishing

Growth

Popular
$349 per location / mo
  • About $349 per location/mo
  • Adds Social AI for publishing and replies
  • Reviews, listings, messaging, and analytics

Dominate

$449 per location / mo
  • About $449 per location/mo
  • Adds a dedicated chatbot AI
  • Full reputation, social, and customer-experience suite
  • Birdeye is priced per location, starting around $299 (Starter), $349 (Growth), and $449 (Dominate) a month per location. These are starting rates; multi-location and enterprise deals are custom-quoted, and many buyers negotiate.
  • It's a reputation and customer-experience platform first, reviews, listings, webchat, surveys, and referrals, with social media management as one module. Social AI arrives on Growth.
  • There's no free plan and no public self-serve checkout; you go through sales.
  • Prices are USD from current listings; Birdeye doesn't publish a fixed price ladder, so treat these as approximate starting points.

Who it's for

Best for

  • Multi-location brands and franchises focused on reviews and reputation
  • Businesses that want social, reviews, and customer experience in one platform
  • Teams that need revenue-tied reporting across locations

Look elsewhere if

  • Creators and small businesses who just want to schedule posts
  • Anyone on a budget or wanting self-serve, transparent pricing
  • Agencies after a dedicated, affordable social scheduler

Platforms it posts to

  • FacebookAuto-publish
  • InstagramAuto-publish
  • X (Twitter)Auto-publish
  • LinkedInAuto-publish
  • Google BusinessAuto-publish
  • YouTubeAuto-publish
  • TikTokAuto-publish
  • PinterestAuto-publish

Features

Publishing

4
  • YesContent calendarPlan and schedule social posts across locations.
  • YesAuto-publishPublish posts directly across networks.
  • NoEvergreen recyclingNo evergreen recycling.
  • NoAd managementNo paid-ad management in the social module.

Content & AI

1
  • YesAI captionsSocial AI drafts and optimises posts; Growth and up.

Engagement

2
  • YesSocial inboxUnified inbox for social messages and comments alongside Birdeye's messaging.
  • YesReview managementBirdeye's core: collect, monitor, and respond to reviews across Google, Facebook, and 200+ sites.

Analytics

5
  • YesBasic analyticsSocial and engagement analytics.
  • YesPerformance overviewOutcome dashboards across locations.
  • YesAdvanced reportsOutcome dashboards tied to revenue and custom reporting.
  • YesCompetitor trackingCompetitor and reputation benchmarking.
  • YesROI trackingDashboards tie social and reputation activity back to revenue.

Listening

2
  • YesSocial listeningMonitoring of reviews, mentions, and social conversation.
  • YesSentiment analysisAI sentiment across reviews and social.

Collaboration

3
  • YesTeam rolesRoles and permissions across teams and locations.
  • YesApprovalsApproval workflows for social posts.
  • YesClient workspacesMulti-location and multi-brand management is the core use case.

Access

2
  • YesMobile appiOS and Android apps.
  • YesAPI accessAPI and integrations for enterprise.

Sources

Birdeye FAQ

Is Birdeye free?
No. Birdeye has no free plan or free trial, so you pay from the start.
How much does Birdeye cost?
Paid plans start at $299 per location / mo. There's no free tier, so you pay from day one.
What platforms does Birdeye support?
Birdeye posts to 8 networks, including Facebook, Instagram, X (Twitter), LinkedIn, and Google Business.
Who is Birdeye best for?
Birdeye suits multi-location brands and franchises focused on reviews and reputation, businesses that want social, reviews, and customer experience in one platform, and teams that need revenue-tied reporting across locations. It's a weaker fit for creators and small businesses who just want to schedule posts, anyone on a budget or wanting self-serve, transparent pricing, and agencies after a dedicated, affordable social scheduler.

Vendor: Birdeye, Inc., Palo Alto, California, United States · founded 2012

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