Head to head
Birdeye vs Zoho Social
Last updated 4 June 2026
Birdeye
Birdeye combines location-based reputation, listings and social management. Its current Social offering includes AI-assisted publishing and engagement, while pricing is quoted for the products and locations deployed.
- From
- Quoteon request
- Free scheduling
- No
Zoho Social
Zoho Social combines publishing, monitoring and reporting with Zoho CRM and Desk integration. Business and agency plans bundle brands and members; optional extras are separate charges. The Free edition publishes immediately but does not schedule.
- From
- Paid scheduling; confirm regional offer
- Free scheduling
- No
Bottom line
Birdeye is the pick for multi-location brands managing reviews, listings and social. Zoho Social fits businesses already using Zoho CRM or the wider Zoho suite better, and it reaches Mastodon and Threads among others, which Birdeye doesn't.
A verified price comparison requires the same billing term, currency and eligible workload. See each pricing section for the published terms.
Key differences
Where the two actually diverge, before the full tables.
- Birdeye posts to 6 networks, Zoho Social to 13.
- Only Zoho Social reaches Threads, Bluesky, and Mastodon.
Features compared
| Feature | Birdeye | Zoho Social |
|---|---|---|
| AI captions | Yes | Yes |
| Basic analytics | Yes | Yes |
| Advanced reports | Yes | Yes |
| Bulk upload | Not assessed | Yes |
| Evergreen recycling | No | Partial |
| Team roles | Yes | Yes |
| Approvals | Yes | Yes |
| Link in bio | Not assessed | Yes |
Platforms compared
| Network | Birdeye | Zoho Social |
|---|---|---|
| Auto | Auto | |
| Auto | Auto | |
| X (Twitter) | Not confirmed | Auto |
| Auto | Auto | |
| TikTok | Auto | Auto |
| Not confirmed | Auto | |
| YouTube | Auto | Auto |
| Threads | No | Auto |
| Bluesky | No | Auto |
| Google Business | Auto | Auto |
| Mastodon | No | Auto |
| Snapchat | Not assessed | Auto |
| Telegram | Not assessed | No |
| Arattai | Not assessed | Auto |
| Not assessed | No |
Pricing
Prices use each tool’s billing unit. Annual equivalents are labeled as billed yearly; scaling rows show monthly costs and available annual rates.
Zoho SocialPricing qualification
Free edition; scheduling paid.
Paid scheduling; confirm regional offer
Birdeye
Custom quote
Custom
- Quote based on deployed products and locations
- Confirm Social, reporting, AI and integration entitlements in the proposal
- The current official pricing page is quote-based and does not publish a fixed dollar ladder. Older $299/$349/$449 estimates are not verified current prices.
- Pricing depends on products deployed at locations; the current page says it is not based on seat counts.
- Confirm billing term, currency, location count, social accounts and AI/API entitlements with sales.
Zoho Social
Free
Free
- Seats
- 1
- Accounts
- 6
- 1 brand, 6 channels (Facebook, Instagram, X, LinkedIn profile and page, Google Business), 1 member
- Immediate publishing only; the Free edition does not schedule posts
- Forever free after the 15-day all-access trial
Standard
$10a month
Billed annually
- Seats
- 1
- Accounts
- 14
- 1 bundled brand(s); 14 channel connections; 1 team member(s)
- Publishing calendar, multi-channel publishing, zurl shortener, summary reports, 40 AI credits
Professional
$30a month
Billed annually
- Seats
- 1
- Accounts
- 14
- 1 bundled brand(s); 14 channel connections; 1 team member(s)
- Adds bulk scheduling, repeat posting, post insights, monitoring dashboard, media library, RSS, messages, first comment
Premium
Popular$40a month
Billed annually
- Seats
- 3
- Accounts
- 16
- 1 bundled brand(s); 16 channel connections; 3 team member(s)
- Adds SmartQ, unified Inbox, content approvals and workflow, custom reports, UTM, Zoho CRM and Desk integration, 80 AI credits
Agency
$230a month
Billed annually
- Seats
- 5
- Accounts
- 160
- 10 bundled brand(s); 160 channel connections; 5 team member(s)
- Client invite, customizable client portal, agency-branded reports, all Premium features
Agency Plus
$330a month
Billed annually
- Seats
- 5
- Accounts
- 320
- 20 bundled brand(s); 320 channel connections; 5 team member(s)
- All Agency features, with 10 more brands available as add-ons
- Business plans bundle one brand and included members; Agency/Agency Plus bundle ten/twenty brands and five members. Do not multiply the headline price by every bundled team member.
- US official pricing search extracts corroborate annual monthly equivalents of USD10/30/40/230/330. The current extracted page hides monthly prices, so monthly numeric tariffs are unconfirmed here.
- Extra brands and members are separately priced, plan-dependent add-ons. Regional currency and applicable taxes must be checked directly; no currency conversion has been used.
- Free includes one brand, six channels and one member but excludes scheduling. A fifteen-day trial is advertised.
- Standard/Professional list fourteen connections including Snapchat and Arattai. Premium adds WhatsApp and Telegram inbox connections; not every connection is a scheduled publishing destination.
Pros and cons
Birdeye
- Location-based reputation and social workflows
- Publishing and engagement with configurable AI review
- Social reporting and official API/MCP documentation
- Corporate brand rules with location-level configuration
- No fixed price ladder on the current official pricing page
- Product and location scope must be established in the quote
- Engagement actions differ by social network
- Some network and advanced reporting claims need a product-specific demonstration
Zoho Social
- Zoho CRM and Desk integration
- Publishing plus monitoring and reporting
- Native MCP publishing and media workflows
- Bundled agency plans
- Free edition excludes scheduling
- Inbox and approvals require higher tiers
- Extra brands and members are plan-dependent charges
- Messaging connections do not all support feed publishing
Birdeye vs Zoho Social: FAQ
- Is Birdeye or Zoho Social cheaper?
- A verified price comparison is unavailable for these configurations. Check the current billing term, currency, required capacity and plan features before comparing totals.
- Does Birdeye or Zoho Social have a free plan?
- Birdeye: No free plan. Zoho Social: Free edition; scheduling paid. Check the scheduling allowance, separately from any free research or design features.
- Which is better, Birdeye or Zoho Social?
- Birdeye is the stronger pick for multi-location brands managing reviews, listings and social, while Zoho Social is the better fit for businesses already using Zoho CRM or the wider Zoho suite. We don't score them; the right call comes down to how you post.