Head to head
Birdeye vs SocialPilot for Teams
Last updated 4 June 2026
vs
Birdeye is a reputation and customer-experience platform, reviews, listings, messaging, surveys, with social media management bolted on. It's priced per location, from around $299 a month, and aimed at multi-location brands rather than creators or small teams.
- From
- $299 per location / mo
- Free plan
SocialPilot for Teams is just SocialPilot, viewed as the agency and team buy. Its draw is flat per-plan pricing with cheap account and user add-ons, plus client approvals and white-label reports on the Premium plan, rather than the per-seat fees the big suites charge.
- From
- $34 /mo
- Free plan
Bottom line
Birdeye and SocialPilot for Teams both cover the basics; the right one comes down to how you post. Birdeye is the stronger pick for Multi-location brands and franchises focused on reviews and reputation; choose SocialPilot for Teams for Agencies and teams that want broad coverage without per-seat pricing.
Features compared
| Feature | Birdeye | SocialPilot for Teams |
|---|---|---|
| AI captions | Yes | Yes |
| Basic analytics | Yes | Not assessed |
| Advanced reports | Yes | Yes |
| Bulk upload | Not assessed | Yes |
| Evergreen recycling | No | Not assessed |
| Team roles | Yes | Yes |
| Approvals | Yes | Yes |
| Link in bio | Not assessed | Not assessed |
Platforms compared
| Network | Birdeye | SocialPilot for Teams |
|---|---|---|
| Auto | Auto | |
| Auto | Auto | |
| X (Twitter) | Auto | Auto |
| Auto | Auto | |
| TikTok | Auto | Auto |
| Auto | Auto | |
| YouTube | Auto | Auto |
| Threads | No | Auto |
| Bluesky | No | Auto |
| Google Business | Auto | Auto |
Pricing
Birdeye
Starter
$299 per location / mo
- About $299 per location/mo
- Core review management and reputation tools
- Basic social publishing
Growth
Popular$349 per location / mo
- About $349 per location/mo
- Adds Social AI for publishing and replies
- Reviews, listings, messaging, and analytics
Dominate
$449 per location / mo
- About $449 per location/mo
- Adds a dedicated chatbot AI
- Full reputation, social, and customer-experience suite
- Birdeye is priced per location, starting around $299 (Starter), $349 (Growth), and $449 (Dominate) a month per location. These are starting rates; multi-location and enterprise deals are custom-quoted, and many buyers negotiate.
- It's a reputation and customer-experience platform first, reviews, listings, webchat, surveys, and referrals, with social media management as one module. Social AI arrives on Growth.
- There's no free plan and no public self-serve checkout; you go through sales.
- Prices are USD from current listings; Birdeye doesn't publish a fixed price ladder, so treat these as approximate starting points.
SocialPilot for Teams
Standard
$40 /mo
$34/mo billed annually
- Seats
- 3
- Accounts
- 10
- Scheduled posts
- Unlimited
- $40/mo, $34 on annual
- 10 social accounts, 3 users, social inbox
- Team collaboration and bulk scheduling
Premium
Popular$100 /mo
$85/mo billed annually
- Seats
- 6
- Accounts
- 20
- Scheduled posts
- Unlimited
- $100/mo, $85 on annual
- 20 social accounts, 6 users
- Client approvals, custom and white-label reports
Ultimate
$200 /mo
$170/mo billed annually
- Seats
- Unlimited
- Accounts
- 40
- Scheduled posts
- Unlimited
- $200/mo, $170 on annual
- 40 social accounts, unlimited users
- Advanced security, dedicated account manager
- This is the same product as SocialPilot, reviewed in full separately; this entry frames its team and agency tiers (Standard, Premium, Ultimate).
- SocialPilot's appeal for teams is flat per-plan pricing with cheap add-ons (extra accounts $4/mo, extra users $5/mo) rather than per-seat fees. Client approvals and white-label reports start on Premium.
- Prices are USD; the full plan range and feature detail are in the main SocialPilot review.
Pros and cons
Birdeye
- Best-in-class review and reputation management
- Social publishing, inbox, and AI in the same platform
- Revenue-tied outcome dashboards and listening
- Built for multi-location scale
- Social is a secondary module, not a dedicated scheduler
- Expensive: per-location pricing from ~$299/mo, sales-led only
- No free plan or self-serve checkout
- Overkill if reputation isn't your priority
SocialPilot for Teams
- Flat plans with cheap account and user add-ons, no per-seat fees
- Client approvals and white-label reports on Premium
- Social inbox and bulk scheduling across ten networks
- Unlimited users on Ultimate
- Same product as SocialPilot, not a separate offering
- No real evergreen recycling or broad listening
- Approvals and white-label start on Premium
- AI is credit-metered
Birdeye vs SocialPilot for Teams: FAQ
- Is Birdeye or SocialPilot for Teams cheaper?
- SocialPilot for Teams is cheaper to start, from $34 against $299 for Birdeye. The unit each one charges by differs, so the real bill depends on how many channels or seats you run.
- Does Birdeye or SocialPilot for Teams have a free plan?
- Neither has a free plan. You get a free trial to test things, then you pay.
- Which is better, Birdeye or SocialPilot for Teams?
- Birdeye is the stronger pick for multi-location brands and franchises focused on reviews and reputation, while SocialPilot for Teams is the better fit for agencies and teams that want broad coverage without per-seat pricing. We don't score them; the right call comes down to how you post.