Head to head
Birdeye vs SocialBee
Last updated 4 June 2026
Birdeye is a reputation and customer-experience platform, reviews, listings, messaging, surveys, with social media management bolted on. It's priced per location, from around $299 a month, and aimed at multi-location brands rather than creators or small teams.
- From
- $299 per location / mo
- Free plan
SocialBee is built around content categories: you sort posts into buckets and it cycles through them on a schedule, recycling the evergreen ones so the queue keeps going without you refilling it by hand. Plans are set by how many social profiles you connect, from $29 a month for five up to the agency tiers, with no permanent free plan, just a 14-day trial.
- From
- $29 per month
- Free plan
Bottom line
Birdeye and SocialBee both cover the basics; the right one comes down to how you post. Birdeye is the stronger pick for Multi-location brands and franchises focused on reviews and reputation; choose SocialBee for Solopreneurs and small businesses who want a recycling content queue.
Features compared
| Feature | Birdeye | SocialBee |
|---|---|---|
| AI captions | Yes | Yes |
| Basic analytics | Yes | Yes |
| Advanced reports | Yes | Yes |
| Bulk upload | Not assessed | Yes |
| Evergreen recycling | No | Yes |
| Team roles | Yes | Yes |
| Approvals | Yes | Yes |
| Link in bio | Not assessed | No |
Platforms compared
| Network | Birdeye | SocialBee |
|---|---|---|
| Auto | Auto | |
| Auto | Auto | |
| X (Twitter) | Auto | Auto |
| Auto | Auto | |
| TikTok | Auto | Auto |
| Auto | Auto | |
| YouTube | Auto | Auto |
| Threads | No | Auto |
| Bluesky | No | Auto |
| Google Business | Auto | Auto |
| Mastodon | No | Reminder |
| Telegram | No | Reminder |
Pricing
Birdeye
Starter
- About $299 per location/mo
- Core review management and reputation tools
- Basic social publishing
Growth
Popular- About $349 per location/mo
- Adds Social AI for publishing and replies
- Reviews, listings, messaging, and analytics
Dominate
- About $449 per location/mo
- Adds a dedicated chatbot AI
- Full reputation, social, and customer-experience suite
- Birdeye is priced per location, starting around $299 (Starter), $349 (Growth), and $449 (Dominate) a month per location. These are starting rates; multi-location and enterprise deals are custom-quoted, and many buyers negotiate.
- It's a reputation and customer-experience platform first, reviews, listings, webchat, surveys, and referrals, with social media management as one module. Social AI arrives on Growth.
- There's no free plan and no public self-serve checkout; you go through sales.
- Prices are USD from current listings; Birdeye doesn't publish a fixed price ladder, so treat these as approximate starting points.
SocialBee
Bootstrap
- Seats
- 1
- Accounts
- 5
- $29/mo (billed monthly or annually; no annual discount at list)
- 5 social profiles, 1 user, 1 workspace
- 10 content categories, 10 RSS / content sources
- Unlimited AI content; analytics history 3 months
Accelerate
Popular- Seats
- 1
- Accounts
- 10
- $49/mo
- 10 social profiles, 1 user, 1 workspace
- 50 content categories, 30 content sources
- Adds advanced analytics, hashtag organizer, bulk editor, CSV upload, approvals
Pro
- Seats
- 3
- Accounts
- 25
- $99/mo
- 25 social profiles, 3 users, 5 workspaces
- Unlimited content categories and content sources
- Adds report export and internal notes; analytics history 2 years
Pro50
- Seats
- 5
- Accounts
- 50
- $179/mo (agency tier)
- 50 social profiles, 5 users, 10 workspaces
- Everything in Pro
Pro100
- Seats
- 5
- Accounts
- 100
- $329/mo (agency tier)
- 100 social profiles, 5 users, 20 workspaces
Pro150
- Seats
- 5
- Accounts
- 150
- $449/mo (agency tier)
- 150 social profiles, 5 users, 30 workspaces
- Plans are chosen by how many social profiles you connect, from 5 on Bootstrap up to 150 on the top agency tier. The price isn't multiplied per profile; it steps up with the band you land in.
- No permanent free plan. There's a 14-day free trial of the Pro plan, no card required.
- Annual billing doesn't lower the per-month rate at list price: the yearly plan is twelve times the monthly one (Bootstrap $348/yr, Accelerate $588/yr, Pro $1,188/yr). The discounts come from frequent promotions; a 50%-off birthday sale (code SBDAY2026) was live when this was checked, ending June 10, 2026.
- Add-ons stack on top of any plan: extra profiles are $15/mo per 5, extra users $10/mo each ($100/yr), and extra workspaces $10/mo each.
- ConciergeBee is SocialBee's separate done-for-you service (managed posting, strategy, ad management) and is billed apart from these software plans.
- Prices are USD list, read off the live pricing page and its plan-comparison table; the agency tiers were cross-checked against the page's Agency view and current third-party listings.
Pros and cons
Birdeye
- Best-in-class review and reputation management
- Social publishing, inbox, and AI in the same platform
- Revenue-tied outcome dashboards and listening
- Built for multi-location scale
- Social is a secondary module, not a dedicated scheduler
- Expensive: per-location pricing from ~$299/mo, sales-led only
- No free plan or self-serve checkout
- Overkill if reputation isn't your priority
SocialBee
- Category-based queue with automatic evergreen recycling, the thing it does best
- RSS import and CSV bulk upload for filling the queue fast
- Wide network list, including X, TikTok, and Google Business, plus reminder posting for the rest
- AI Copilot and built-in DALL·E image generation
- Profile-band pricing is simple to read
- No permanent free plan, only a 14-day trial
- No standing annual discount; you rely on promotions
- Add-ons for extra profiles, users, and workspaces stack up for agencies
- No link-in-bio or visual feed planner
- Listening is limited to your own mentions, not keyword tracking
Birdeye vs SocialBee: FAQ
- Is Birdeye or SocialBee cheaper?
- SocialBee is cheaper to start, from $29 against $299 for Birdeye. The unit each one charges by differs, so the real bill depends on how many channels or seats you run.
- Does Birdeye or SocialBee have a free plan?
- Neither has a free plan. You get a free trial to test things, then you pay.
- Which is better, Birdeye or SocialBee?
- Birdeye is the stronger pick for multi-location brands and franchises focused on reviews and reputation, while SocialBee is the better fit for solopreneurs and small businesses who want a recycling content queue. We don't score them; the right call comes down to how you post.