Head to head
Birdeye vs Ocoya
Last updated 4 June 2026
Birdeye is a reputation and customer-experience platform, reviews, listings, messaging, surveys, with social media management bolted on. It's priced per location, from around $299 a month, and aimed at multi-location brands rather than creators or small teams.
- From
- $299 per location / mo
- Free plan
Ocoya is an AI-first content tool with scheduling attached. It generates captions and visuals, pulls products straight from Shopify or WooCommerce to build posts, and publishes to seven networks. The draw is content creation, not engagement or reporting depth.
- From
- $12 /mo
- Free plan
Bottom line
Birdeye and Ocoya both cover the basics; the right one comes down to how you post. Birdeye is the stronger pick for Multi-location brands and franchises focused on reviews and reputation; choose Ocoya for Solo marketers and creators who want AI to generate content.
Features compared
| Feature | Birdeye | Ocoya |
|---|---|---|
| AI captions | Yes | Yes |
| Basic analytics | Yes | Yes |
| Advanced reports | Yes | Not assessed |
| Bulk upload | Not assessed | Yes |
| Evergreen recycling | No | No |
| Team roles | Yes | Yes |
| Approvals | Yes | Not assessed |
| Link in bio | Not assessed | Not assessed |
Platforms compared
| Network | Birdeye | Ocoya |
|---|---|---|
| Auto | Auto | |
| Auto | Auto | |
| X (Twitter) | Auto | Auto |
| Auto | Auto | |
| TikTok | Auto | Auto |
| Auto | Auto | |
| YouTube | Auto | Auto |
| Google Business | Auto | No |
Pricing
Birdeye
Starter
- About $299 per location/mo
- Core review management and reputation tools
- Basic social publishing
Growth
Popular- About $349 per location/mo
- Adds Social AI for publishing and replies
- Reviews, listings, messaging, and analytics
Dominate
- About $449 per location/mo
- Adds a dedicated chatbot AI
- Full reputation, social, and customer-experience suite
- Birdeye is priced per location, starting around $299 (Starter), $349 (Growth), and $449 (Dominate) a month per location. These are starting rates; multi-location and enterprise deals are custom-quoted, and many buyers negotiate.
- It's a reputation and customer-experience platform first, reviews, listings, webchat, surveys, and referrals, with social media management as one module. Social AI arrives on Growth.
- There's no free plan and no public self-serve checkout; you go through sales.
- Prices are USD from current listings; Birdeye doesn't publish a fixed price ladder, so treat these as approximate starting points.
Ocoya
Bronze
$12/mo billed annually
- Seats
- 1
- Accounts
- 5
- Scheduled posts
- Unlimited
- $15/mo, $12 on annual
- 1 workspace, 1 user, 5 social profiles
- 100 AI credits a month
Silver
$31/mo billed annually
- Seats
- 5
- Accounts
- 20
- Scheduled posts
- Unlimited
- $39/mo, $31 on annual
- 5 workspaces, 5 users, 20 social profiles
- 500 AI credits a month
Gold
Popular$63/mo billed annually
- Seats
- 20
- Accounts
- 50
- Scheduled posts
- Unlimited
- $79/mo, $63 on annual
- 20 workspaces, 20 users, 50 social profiles
- 1,500 AI credits a month
Diamond
$127/mo billed annually
- Seats
- 50
- Accounts
- 150
- Scheduled posts
- Unlimited
- $159/mo, $127 on annual
- Unlimited workspaces, 50 users, 150 social profiles
- Unlimited AI credits
Enterprise
- Seats
- Unlimited
- Accounts
- Unlimited
- Scheduled posts
- Unlimited
- Custom pricing for very large teams
- Custom limits and support
- Flat, quota-bundled plans by workspaces, users, social profiles, and AI credits. AI credits are metered (100, 500, 1,500, then unlimited).
- There's no free plan, only a 7-day trial. Annual billing is 20% cheaper.
- Ocoya leans on AI and e-commerce: it connects Shopify and WooCommerce to auto-create posts from products, and generates both copy and visuals.
- Prices are USD, read off the live pricing page.
Pros and cons
Birdeye
- Best-in-class review and reputation management
- Social publishing, inbox, and AI in the same platform
- Revenue-tied outcome dashboards and listening
- Built for multi-location scale
- Social is a secondary module, not a dedicated scheduler
- Expensive: per-location pricing from ~$299/mo, sales-led only
- No free plan or self-serve checkout
- Overkill if reputation isn't your priority
Ocoya
- Strong AI for both copy and visuals
- E-commerce: auto-create posts from Shopify and WooCommerce products
- Reasonable, workspace-based pricing
- Design templates and link shortening built in
- No engagement inbox, listening, or recycling
- Network list stops at seven; no Threads, Bluesky, or Google Business
- No free plan
- Small company with a short track record
Birdeye vs Ocoya: FAQ
- Is Birdeye or Ocoya cheaper?
- Ocoya is cheaper to start, from $12 against $299 for Birdeye. The unit each one charges by differs, so the real bill depends on how many channels or seats you run.
- Does Birdeye or Ocoya have a free plan?
- Neither has a free plan. You get a free trial to test things, then you pay.
- Which is better, Birdeye or Ocoya?
- Birdeye is the stronger pick for multi-location brands and franchises focused on reviews and reputation, while Ocoya is the better fit for solo marketers and creators who want AI to generate content. We don't score them; the right call comes down to how you post.