Head to head

Birdeye vs Ocoya

vs

Birdeye is a reputation and customer-experience platform, reviews, listings, messaging, surveys, with social media management bolted on. It's priced per location, from around $299 a month, and aimed at multi-location brands rather than creators or small teams.

From
$299 per location / mo
Free plan

Ocoya is an AI-first content tool with scheduling attached. It generates captions and visuals, pulls products straight from Shopify or WooCommerce to build posts, and publishes to seven networks. The draw is content creation, not engagement or reporting depth.

From
$12 /mo
Free plan

Bottom line

Birdeye and Ocoya both cover the basics; the right one comes down to how you post. Birdeye is the stronger pick for Multi-location brands and franchises focused on reviews and reputation; choose Ocoya for Solo marketers and creators who want AI to generate content.

Features compared

FeatureBirdeyeOcoya
AI captionsYesYes
Basic analyticsYesYes
Advanced reportsYesNot assessed
Bulk uploadNot assessedYes
Evergreen recyclingNoNo
Team rolesYesYes
ApprovalsYesNot assessed
Link in bioNot assessedNot assessed

Platforms compared

NetworkBirdeyeOcoya
InstagramAutoAuto
FacebookAutoAuto
X (Twitter)AutoAuto
LinkedInAutoAuto
TikTokAutoAuto
PinterestAutoAuto
YouTubeAutoAuto
Google BusinessAutoNo

Pricing

Birdeye

Starter

$299 per location / mo
  • About $299 per location/mo
  • Core review management and reputation tools
  • Basic social publishing

Growth

Popular
$349 per location / mo
  • About $349 per location/mo
  • Adds Social AI for publishing and replies
  • Reviews, listings, messaging, and analytics

Dominate

$449 per location / mo
  • About $449 per location/mo
  • Adds a dedicated chatbot AI
  • Full reputation, social, and customer-experience suite
  • Birdeye is priced per location, starting around $299 (Starter), $349 (Growth), and $449 (Dominate) a month per location. These are starting rates; multi-location and enterprise deals are custom-quoted, and many buyers negotiate.
  • It's a reputation and customer-experience platform first, reviews, listings, webchat, surveys, and referrals, with social media management as one module. Social AI arrives on Growth.
  • There's no free plan and no public self-serve checkout; you go through sales.
  • Prices are USD from current listings; Birdeye doesn't publish a fixed price ladder, so treat these as approximate starting points.

Ocoya

Bronze

$15 /mo

$12/mo billed annually

Seats
1
Accounts
5
Scheduled posts
Unlimited
  • $15/mo, $12 on annual
  • 1 workspace, 1 user, 5 social profiles
  • 100 AI credits a month

Silver

$39 /mo

$31/mo billed annually

Seats
5
Accounts
20
Scheduled posts
Unlimited
  • $39/mo, $31 on annual
  • 5 workspaces, 5 users, 20 social profiles
  • 500 AI credits a month

Gold

Popular
$79 /mo

$63/mo billed annually

Seats
20
Accounts
50
Scheduled posts
Unlimited
  • $79/mo, $63 on annual
  • 20 workspaces, 20 users, 50 social profiles
  • 1,500 AI credits a month

Diamond

$159 /mo

$127/mo billed annually

Seats
50
Accounts
150
Scheduled posts
Unlimited
  • $159/mo, $127 on annual
  • Unlimited workspaces, 50 users, 150 social profiles
  • Unlimited AI credits

Enterprise

Custom
Seats
Unlimited
Accounts
Unlimited
Scheduled posts
Unlimited
  • Custom pricing for very large teams
  • Custom limits and support
  • Flat, quota-bundled plans by workspaces, users, social profiles, and AI credits. AI credits are metered (100, 500, 1,500, then unlimited).
  • There's no free plan, only a 7-day trial. Annual billing is 20% cheaper.
  • Ocoya leans on AI and e-commerce: it connects Shopify and WooCommerce to auto-create posts from products, and generates both copy and visuals.
  • Prices are USD, read off the live pricing page.

Pros and cons

Birdeye

  • Best-in-class review and reputation management
  • Social publishing, inbox, and AI in the same platform
  • Revenue-tied outcome dashboards and listening
  • Built for multi-location scale
  • Social is a secondary module, not a dedicated scheduler
  • Expensive: per-location pricing from ~$299/mo, sales-led only
  • No free plan or self-serve checkout
  • Overkill if reputation isn't your priority

Ocoya

  • Strong AI for both copy and visuals
  • E-commerce: auto-create posts from Shopify and WooCommerce products
  • Reasonable, workspace-based pricing
  • Design templates and link shortening built in
  • No engagement inbox, listening, or recycling
  • Network list stops at seven; no Threads, Bluesky, or Google Business
  • No free plan
  • Small company with a short track record

Birdeye vs Ocoya: FAQ

Is Birdeye or Ocoya cheaper?
Ocoya is cheaper to start, from $12 against $299 for Birdeye. The unit each one charges by differs, so the real bill depends on how many channels or seats you run.
Does Birdeye or Ocoya have a free plan?
Neither has a free plan. You get a free trial to test things, then you pay.
Which is better, Birdeye or Ocoya?
Birdeye is the stronger pick for multi-location brands and franchises focused on reviews and reputation, while Ocoya is the better fit for solo marketers and creators who want AI to generate content. We don't score them; the right call comes down to how you post.