Head to head

Birdeye vs Fedica

vs

Birdeye is a reputation and customer-experience platform, reviews, listings, messaging, surveys, with social media management bolted on. It's priced per location, from around $299 a month, and aimed at multi-location brands rather than creators or small teams.

From
$299 per location / mo
Free plan

Fedica, formerly Tweepsmap, leads with audience analytics: demographics, sentiment, best-time, trend tracking, and the audience mapping it's long been known for, plus publishing across twelve networks. There's a free plan and analytics-led paid tiers.

From
$10 /mo
Free plan

Bottom line

Birdeye and Fedica both cover the basics; the right one comes down to how you post. Birdeye is the stronger pick for Multi-location brands and franchises focused on reviews and reputation; choose Fedica for Analysts and audience-focused marketers.

Features compared

FeatureBirdeyeFedica
AI captionsYesYes
Basic analyticsYesYes
Advanced reportsYesYes
Bulk uploadNot assessedNot assessed
Evergreen recyclingNoNo
Team rolesYesNot assessed
ApprovalsYesNot assessed
Link in bioNot assessedNot assessed

Platforms compared

NetworkBirdeyeFedica
InstagramAutoAuto
FacebookAutoAuto
X (Twitter)AutoAuto
LinkedInAutoAuto
TikTokAutoAuto
PinterestAutoAuto
YouTubeAutoAuto
ThreadsNoAuto
BlueskyNoAuto
Google BusinessAutoNo
MastodonNoAuto

Pricing

Birdeye

Starter

$299 per location / mo
  • About $299 per location/mo
  • Core review management and reputation tools
  • Basic social publishing

Growth

Popular
$349 per location / mo
  • About $349 per location/mo
  • Adds Social AI for publishing and replies
  • Reviews, listings, messaging, and analytics

Dominate

$449 per location / mo
  • About $449 per location/mo
  • Adds a dedicated chatbot AI
  • Full reputation, social, and customer-experience suite
  • Birdeye is priced per location, starting around $299 (Starter), $349 (Growth), and $449 (Dominate) a month per location. These are starting rates; multi-location and enterprise deals are custom-quoted, and many buyers negotiate.
  • It's a reputation and customer-experience platform first, reviews, listings, webchat, surveys, and referrals, with social media management as one module. Social AI arrives on Growth.
  • There's no free plan and no public self-serve checkout; you go through sales.
  • Prices are USD from current listings; Birdeye doesn't publish a fixed price ladder, so treat these as approximate starting points.

Fedica

Free

Free
  • 1 account per platform across 12 networks
  • Combined followers up to 100,000
  • Core analytics and publishing

Publish

$10 /mo
  • $10/mo (annual billing)
  • Publishing and scheduling tools
  • Extra accounts $10/mo each

Grow

Popular
$24 /mo
  • $24/mo (annual billing)
  • Adds follower tracking, demographics, sentiment, best-time, and trending topics
  • Deeper audience analytics

Research

$79 /mo
  • $79/mo (annual billing)
  • Deep audience research and mapping
  • Advanced analytics and reporting
  • There's a genuine free plan (1 account per platform across 12 networks, under 100,000 combined followers). Paid plans are Publish, Grow, and Research; extra accounts are $10 a month each.
  • The prices shown are the annual-billed monthly rate; monthly billing costs more, and annual saves up to 40% on some plans.
  • Fedica is analytics-first: Grow unlocks follower tracking, demographics, sentiment, best-time, and trend tracking, and Research goes deeper into audience research and mapping.
  • Prices are USD from current listings (the live pricing page wasn't reachable when checked).

Pros and cons

Birdeye

  • Best-in-class review and reputation management
  • Social publishing, inbox, and AI in the same platform
  • Revenue-tied outcome dashboards and listening
  • Built for multi-location scale
  • Social is a secondary module, not a dedicated scheduler
  • Expensive: per-location pricing from ~$299/mo, sales-led only
  • No free plan or self-serve checkout
  • Overkill if reputation isn't your priority

Fedica

  • Deep audience analytics, demographics, and mapping (the Tweepsmap heritage)
  • Sentiment and trend tracking on Grow and up
  • Twelve networks, including Bluesky, Mastodon, and Threads
  • Free plan for smaller accounts
  • No engagement inbox, recycling, or ad management
  • Publishing is secondary to analytics
  • Best features sit on Grow and Research
  • Monthly billing costs notably more than annual

Birdeye vs Fedica: FAQ

Is Birdeye or Fedica cheaper?
Fedica is cheaper to start, from $10 against $299 for Birdeye. The unit each one charges by differs, so the real bill depends on how many channels or seats you run.
Does Birdeye or Fedica have a free plan?
Fedica has a free plan; Birdeye does not.
Which is better, Birdeye or Fedica?
Birdeye is the stronger pick for multi-location brands and franchises focused on reviews and reputation, while Fedica is the better fit for analysts and audience-focused marketers. We don't score them; the right call comes down to how you post.