Head to head
Birdeye vs Crowdfire
Last updated 4 June 2026
Birdeye is a reputation and customer-experience platform, reviews, listings, messaging, surveys, with social media management bolted on. It's priced per location, from around $299 a month, and aimed at multi-location brands rather than creators or small teams.
- From
- $299 per location / mo
- Free plan
Crowdfire's social media app shut down in 2025, so this is here for the record rather than as a recommendation. In its day it leaned on content curation, surfacing articles and images to share, plus scheduling, light analytics, and the follower management it started life with as JustUnfollow.
- From
- $7.48 /mo
- Free plan
Bottom line
Crowdfire is the pick for most setups, and it's the only one of the two with a free plan. Birdeye fits multi-location brands and franchises focused on reviews and reputation better, and it adds social listening and competitor tracking that Crowdfire leaves out.
Crowdfire starts cheaper, $7.48 a month against $299 per location / mo for Birdeye. Birdeye adds social listening and competitor tracking that Crowdfire leaves out.
Key differences
Where the two actually diverge, before the full tables.
- Crowdfire has a free plan; Birdeye doesn't.
- Crowdfire starts at $7.48 a month, Birdeye at $299 per location / mo.
- Only Birdeye reaches Google Business.
- Only Crowdfire reaches WordPress.
- Birdeye auto-publishes Instagram; Crowdfire sends a reminder to post.
- Birdeye auto-publishes TikTok; Crowdfire sends a reminder to post.
- Birdeye has social listening; Crowdfire doesn't.
- Birdeye has competitor tracking; Crowdfire doesn't.
- Birdeye has team roles; Crowdfire doesn't.
Features compared
| Feature | Birdeye | Crowdfire |
|---|---|---|
| AI captions | Yes | Not assessed |
| Basic analytics | Yes | Yes |
| Advanced reports | Yes | Yes |
| Bulk upload | Not assessed | Yes |
| Evergreen recycling | No | No |
| Team roles | Yes | No |
| Approvals | Yes | Not assessed |
| Link in bio | Not assessed | No |
Platforms compared
| Network | Birdeye | Crowdfire |
|---|---|---|
| Auto | Reminder | |
| Auto | Auto | |
| X (Twitter) | Auto | Auto |
| Auto | Auto | |
| TikTok | Auto | Reminder |
| Auto | Auto | |
| YouTube | Auto | Auto |
| Google Business | Auto | No |
| WordPress | No | Auto |
Pricing
Headline prices are for a single unit. Here is the real monthly cost as each tool scales, costed on its own unit so the two stay honest.
Birdeye
Starter
- About $299 per location/mo
- Core review management and reputation tools
- Basic social publishing
Growth
Popular- About $349 per location/mo
- Adds Social AI for publishing and replies
- Reviews, listings, messaging, and analytics
Dominate
- About $449 per location/mo
- Adds a dedicated chatbot AI
- Full reputation, social, and customer-experience suite
- Birdeye is priced per location, starting around $299 (Starter), $349 (Growth), and $449 (Dominate) a month per location. These are starting rates; multi-location and enterprise deals are custom-quoted, and many buyers negotiate.
- It's a reputation and customer-experience platform first, reviews, listings, webchat, surveys, and referrals, with social media management as one module. Social AI arrives on Growth.
- There's no free plan and no public self-serve checkout; you go through sales.
- Prices are USD from current listings; Birdeye doesn't publish a fixed price ladder, so treat these as approximate starting points.
Crowdfire
Free
- Seats
- 1
- Accounts
- 3
- Scheduled posts
- 10
- 3 accounts, 10 scheduled posts per account
- Article and image curation, basic analytics
Plus
$7.48/mo billed annually
- $9.99/mo, $7.48 on annual (25% off)
- More accounts and scheduling, content curation
Premium
Popular$37.48/mo billed annually
- $49.99/mo, $37.48 on annual
- Bulk scheduling, deeper analytics, more accounts
VIP
$74.98/mo billed annually
- $99.99/mo, $74.98 on annual
- Most accounts, full analytics and curation
- Crowdfire's social media management product shut down in 2025 (widely reported as May 15, 2025). The figures here are its last-known plans, kept for reference; you can no longer subscribe.
- The brand has pivoted to a media site covering social media, Web3, and AI, and no longer offers scheduling, curation, or analytics.
- Flat, quota-bundled plans: Free plus Plus, Premium, and VIP, each with more accounts and scheduling than the last. Annual billing was 25% off.
Pros and cons
Birdeye
- Best-in-class review and reputation management
- Social publishing, inbox, and AI in the same platform
- Revenue-tied outcome dashboards and listening
- Built for multi-location scale
- Social is a secondary module, not a dedicated scheduler
- Expensive: per-location pricing from ~$299/mo, sales-led only
- No free plan or self-serve checkout
- Overkill if reputation isn't your priority
Crowdfire
- Strong content curation, suggesting articles and images to share
- Mobile-first and simple to use
- Audience management roots from its JustUnfollow days
- Discontinued in 2025; you can no longer sign up
- No team collaboration or evergreen recycling
- Leaned on reminder publishing for Instagram
Birdeye vs Crowdfire: FAQ
- Is Birdeye or Crowdfire cheaper?
- Crowdfire is cheaper to start, from $7.48 against $299 for Birdeye. The unit each one charges by differs, so the real bill depends on how many channels or seats you run.
- Does Birdeye or Crowdfire have a free plan?
- Crowdfire has a free plan; Birdeye does not.
- Which is better, Birdeye or Crowdfire?
- Birdeye is the stronger pick for multi-location brands and franchises focused on reviews and reputation, while Crowdfire is the better fit for a different setup. We don't score them; the right call comes down to how you post.