Head to head
Birdeye vs PromoRepublic
Last updated 4 June 2026
Birdeye is a reputation and customer-experience platform, reviews, listings, messaging, surveys, with social media management bolted on. It's priced per location, from around $299 a month, and aimed at multi-location brands rather than creators or small teams.
- From
- $299 per location / mo
- Free plan
PromoRepublic is a local-marketing platform for franchises and multi-location brands. It does social scheduling, but the bigger picture is reviews, listings, local SEO, brand governance, and a huge content-template library across hundreds or thousands of locations. Pricing is quote-only.
- From
- Custom
- Free plan
Bottom line
Birdeye is the pick for multi-location brands and franchises focused on reviews and reputation, and it's the cheaper start, from $299 per location / mo. PromoRepublic fits franchises and multi-location brands managing many locations better.
Birdeye publishes a price, from $299 per location / mo; PromoRepublic is quote-only.
Key differences
Where the two actually diverge, before the full tables.
- Birdeye starts at $299 per location / mo; PromoRepublic is quote-only.
Features compared
| Feature | Birdeye | PromoRepublic |
|---|---|---|
| AI captions | Yes | Yes |
| Basic analytics | Yes | Yes |
| Advanced reports | Yes | Yes |
| Bulk upload | Not assessed | Not assessed |
| Evergreen recycling | No | No |
| Team roles | Yes | Yes |
| Approvals | Yes | Yes |
| Link in bio | Not assessed | Not assessed |
Platforms compared
| Network | Birdeye | PromoRepublic |
|---|---|---|
| Auto | Auto | |
| Auto | Auto | |
| X (Twitter) | Auto | Auto |
| Auto | Auto | |
| TikTok | Auto | Auto |
| Auto | Auto | |
| YouTube | Auto | Auto |
| Google Business | Auto | Auto |
Pricing
Headline prices are for a single unit. Here is the real monthly cost as each tool scales, costed on its own unit so the two stay honest.
No free plan.
- Cheapest paid plan
- $299/mo
Whole-plan price; it doesn't scale per unit.
Birdeye
Starter
- About $299 per location/mo
- Core review management and reputation tools
- Basic social publishing
Growth
Popular- About $349 per location/mo
- Adds Social AI for publishing and replies
- Reviews, listings, messaging, and analytics
Dominate
- About $449 per location/mo
- Adds a dedicated chatbot AI
- Full reputation, social, and customer-experience suite
- Birdeye is priced per location, starting around $299 (Starter), $349 (Growth), and $449 (Dominate) a month per location. These are starting rates; multi-location and enterprise deals are custom-quoted, and many buyers negotiate.
- It's a reputation and customer-experience platform first, reviews, listings, webchat, surveys, and referrals, with social media management as one module. Social AI arrives on Growth.
- There's no free plan and no public self-serve checkout; you go through sales.
- Prices are USD from current listings; Birdeye doesn't publish a fixed price ladder, so treat these as approximate starting points.
PromoRepublic
Build
- Quote-only, for emerging franchise systems and smaller chains
- Social publishing and automation, review management, digital asset management
- AI Composer and AI Assistant, mobile app, dedicated customer success manager
Grow
Popular- Quote-only, for franchises scaling to 100+ locations
- Adds listings management, advanced analytics with leaderboards and benchmarks
- Automated adoption nudges for local teams
Enterprise
- Quote-only, for multi-brand, multi-country chains
- AI agents, executive ROI dashboards, data-warehouse integrations (GA4, CRM, POS, BI)
- White-label mobile app and white-glove adoption
- PromoRepublic has moved upmarket to franchises and multi-location brands. The current plans, Build, Grow, and Enterprise, are quote-only, priced by location and feature scope, with no public price ladder.
- It previously offered self-serve Small Business and Agency plans (around $49 and $79 a month); those are legacy and no longer the focus.
- Social media management is one part of a wider local-marketing suite that also covers reviews, listings, local SEO, and a large customizable content and template library.
- There's no free plan, only a 14-day trial.
- Prices are USD; PromoRepublic doesn't publish a fixed price ladder, so the plans are quote-only here.
Pros and cons
Birdeye
- Best-in-class review and reputation management
- Social publishing, inbox, and AI in the same platform
- Revenue-tied outcome dashboards and listening
- Built for multi-location scale
- Social is a secondary module, not a dedicated scheduler
- Expensive: per-location pricing from ~$299/mo, sales-led only
- No free plan or self-serve checkout
- Overkill if reputation isn't your priority
PromoRepublic
- Built for multi-location and franchise governance at scale
- Reviews, listings, and local SEO alongside social
- Large library of customizable content templates
- Executive dashboards and ROI reporting
- Quote-only pricing, no public ladder
- Overkill and over-priced for single businesses or creators
- Self-serve SMB and agency plans are now legacy
- Social is a module, not a dedicated scheduler
Birdeye vs PromoRepublic: FAQ
- Is Birdeye or PromoRepublic cheaper?
- Birdeye starts at $299 per location / mo, while PromoRepublic is quoted custom, so Birdeye is the one with a public entry price.
- Does Birdeye or PromoRepublic have a free plan?
- Neither has a free plan. You get a free trial to test things, then you pay.
- Which is better, Birdeye or PromoRepublic?
- Birdeye is the stronger pick for multi-location brands and franchises focused on reviews and reputation, while PromoRepublic is the better fit for franchises and multi-location brands managing many locations. We don't score them; the right call comes down to how you post.